FAQ

  • perma FUTURA

    Can I use perma CLASSIC activating screws with a perma FUTURA?

    Yes!

  • perma FLEX

    Is perma FLEX free of silicone?

    Yes. perma FLEX is free of silicone. This is an important information if the system is intended to be used for the car industry.

    Which certifications does perma FLEX have?

    See image for information on perma FLEX certifications.

    Which impact does ambient temperature have on discharge period of perma FLEX?

    Low and high temperatures can influence the selected discharge period. Deviations can either be calculated manually by using temperature factors, or automatically by using the free perma SELECT software.

    If temperature rises above +40 °C (+68 °F) discharge period can not exceed 6 months to ensure that system discharges until completely empty.

    How do I have to dispose of perma FLEX?

    Remove rotary switch with a screw driver. Then take out and recycle the battery. Dispose empty housing with other oil containing waste.

    Which information should be noted on the perma FLEX label?

    The user should note the activation date and the exchange date on the label.

    If the discharge period is changed after the initially programmed discharge period has started, the exchange date on the label is no longer valid. 

    Do tight lubrication channels and long tube connections influence the lubrication period?

    perma FLEX is designed to match the programmed discharge period when there is no counter pressure at the lube-point. The higher the counter pressure (caused by tight lube channels or long tube connections), the longer the discharge period. To ensure proper operation, we recommend to measure the counter pressure at the lube-point.

    Is it possible to compensate counter pressure at the lubrication point by selecting a shorter discharge period?

    Basically it is possible to counteract a higher counter pressure by selecting a shorter discharge period (a shorter discharge period will increase gas production). 

    What happens if perma FLEX is permanently exposed to extreme ambient temperatures (like -20 °C / -4 °F or +60 °C / 140 °F) with a long discharge period?

    Low temperatures = slower discharge 
    Higher temperatures = faster discharge

    Important: If the ambient temperature permanently exceeds + 40°C / 140 °F, the selected discharge period must not be longer than 6 months.

    What happens if perma FLEX is operated beyond the stated temperature limits (below -20 °C / - 4° F or above +60 °C / 140 °F)?

    At temperatures below -20 °C / -4 °F, the gas production will stop.  The discharge will continue as soon as the temperature reaches -20 °C / -4 °F or higher. Temperatures above +60 °C / 140° F may permanently damage the lubrication system and its components. 

    Why doesn‘t perma FLEX immediately start discharging after activation?

    perma FLEX starts discharging with a delay because it takes a while to generate the required discharge pressure. The delay depends on several factors such as ambient temperature, selected discharge period and type of lubricant. 

    Example: 
    - Ambient temp. +20 °C / setting 6 months / grease SF01: Delay approx. 1 week
    - Ambient temp. -20 °C / setting 6 months / grease SF01: Delay approx. 2 weeks 

    The delay can be shortened by setting the discharge period on 1 month for one day (faster pressure build-up). Sufficient pre-lubrication will also compensate the discharge delay. 

  • perma NOVA

    Is it possible to compensate counter pressure at the lubrication point by selecting a shorter discharge period?

    Basically it is possible to counteract a higher counter pressure as a shorter discharge period will increase gas production. 

    Does counter pressure at the lubrication point influence the selected and programmed discharge period?

    perma NOVA is a gas driven lubrication system. The set discharge period is based on lubrication points without counter pressure. The higher the counter pressure, the longer the discharge period. It is important to determine the counter pressure at the lubrication point for a correct function of the lubrication system. 

    Blanc display when pressing the SET button or after attaching control unit to LC unit. What happened?

    No contact between control- and LC unit. If you are using perma NOVA for the first time, please check if control- and LC unit are screwed together correctly.  You may want to unscrew the two parts and try screwing them together again (shift position by 180°). If the display still does not react, then the LC supply battery is most likely defective. Please use a new LC unit (max. storage life is 2 years). If the new LC does not work either, the control unit is defective. 

    Is it possible to change the originally programmed discharge period when the system is already operating?

    Yes, the discharge period can be changed. 

    NOTE: A changed discharge period will affect the original exchange date. In this case you must visually keep on checking the piston position to see when the system is empty. 

    Can I clean the control unit with compressed air?

    No, compressed air will damage the electronics of the control unit. Once the perma NOVA is assembled, no dirt or dust can get inside. The protection cover can be used to protect the outside of the control unit. 

    What is the correct mounting position for perma NOVA?

    Inside, where perma NOVA is protected, the mounting position does not matter.
    Outside, it should be mounted upright with a protection cover (control unit on top). If upright mounting is not possible, then perma NOVA can also be mounted horizontally or tilted. 
    Do not mount upside down (control unit on bottom) as over a longer period of time, moisture might get into the lubricator via the connection thread between control and LC unit.

    Is perma NOVA suitable for under water applications?

    perma NOVA received IP 65 protection. It is dust tight and protected against water jets from all sides. It is not suitable for continuous operation under water.

    Does a blinking LED guarantee correct function of perma NOVA?

    The display only signalizes correct function of the electronics. It cannot detect gas building problems or leakages. However, every NOVA control unit is tested before it leaves perma-tec and should therefore function correctly.

    Is the control unit pressurized when I remove the LC unit?

    No. The gas generating process inside the LC unit is hermetically sealed. The produced pressure only affects the lubricant discharge, not the control unit.

    What is a „Quick Start“?

    During the „Quick Start“ phase, the system temporarily produces more gas. This enables the lubricator to discharge the first lubricant already within the first day (regardless of the selected discharge period and the ambient temperature). 

    When does a „Quick Start“ occur? The lubrication system will do a Quick Start

    - after each LC unit exchange
    - whenever perma NOVA is turned on (e.g.  a discharge interuption due to equipment downtime)
    - when the discharge period is shortened

    How can I be sure that control unit and LC unit are assembled correctly?

    Screw on tight and ensure that one of the raised edges on the control unit lines up with the marking on the LC unit. 

    What happens if the control unit is removed from an empty LC unit and placed on another, half filled LC unit?

    If the discharge period is not changed, the previous setting will remain valid. There will be another „Quick Start“.  The half filled LC unit will be empty within half of the selected discharge period. 

    What happens if perma NOVA is operated beyond the stated temperature limits (below -20 °C or above +60 °C)?

    At temperatures below -20 °C, the gas production will stop. The discharge will continue as soon as the temperature reaches -20 °C or higher. Temperatures above +60 °C may permanently damage the lubrication system and its components. 

    How often can I reuse the control unit

    A general answer to this question is not possible. It depends on how the system is used. Some applications put more strain on the system than others.

    Before you reuse the control unit, always check:
    - Is the desired discharge period setting possible?
    - Does the display signal correct operation?

    Will the originally programmed discharge period remain the same when the system is turned ON again after the LC unit was changed?

    Yes, the discharge period will not change. The system will also do a „Quick Start“. 

    Which information should be noted on the perma NOVA label?

    The user should note the activation date and the exchange date on the label.

    If the discharge period is changed after the initially programmed discharge period has started, the exchange date on the label is no longer valid. Therefore we also recommend the use of our lubrication- and maintenance plan (free download from our webpage). Changes can be noted there which guarantees optimal control over all lubrication points.

  • perma STAR VARIO

    Why does the display remain dark after inserting a new battery pack?

    1. Battery pack is either empty or defective.
    or
    2. Drive unit is defective and needs to be returned to your supplier.

    How long and under which conditions can the STAR VARIO drive unit be stored?

    Max 2 years at 20 °C / 20 - 50 % relative humidity.

    LC is empty but display doesn not show "LC". Why?

    Settings are incorrect. The programmed LC is bigger than the one that is attached. Correct your settings by pushing the SET button (5 sec.), replace LC and re-start the system.

    What does "LC" stand for?

    LC means Lubricant Canister.

    Display shows "Er". How can I solve this problem?

    1. Remove battery pack. Wait for 10 seconds and insert new battery pack.

    2. If "Er" is still shown, the drive unit is broken and needs to be returned to your supplier.

    Why does the display show "LC" but LC isn't empty yet?

    Incorrect settings. In this case the selected LC is smaller than the one that is used. Update your settings by pushing the SET button (5 sec), replace LC and re-start the system.

    Display shows "OL". What happened?

    The system recognized the counter pressure to be higher than 6 bar. STAR VARIO has turned off automatically. Check counter pressure at lube point and re-start the system.

    Display shows "ut". What happened?

    perma STAR VARIO has been operated at temperatures below -10 °C (+14 °F) and turned off. "ut" (under temperature) can be skipped by pushing the SET button for 1 second. Always ensure that STAR VARIO is operated at temperatures higher than -10 °C (+14 °F). 

    Which mounting angles are possible for perma STAR VARIO?

    Max. mounting angle for oil filled units =  ±45°

    Grease filled units can be mounted in any position (360°)

    NOTE: Do NOT use protection cap in overhead installations

    Can I use the battery pack a second time if the display shows "Lo"?

    1. If "Lo" can be cleared from the display by pushing the SET button for 1 sec: YES, at your own risk.

    2. If "Lo" can't be cleared from the display by pushing the SET button: NO -  you must replace the battery pack.

    Can I skip "OL"?

    "OL" can be skipped by pushing the SET button for 1 second. If counter pressure goes down (< 6 bar) the system returns to normal operation. If counter pressure remains > 6 bar "OL" will reappear.

    Display shows "Lo" and red LED is blinking after battery pack has been inserted. What does that mean?

    Battery pack doesn‘t provide the required minimum voltage because:

    1. It has already been in use.

    or

    2. It is too old.

    Can the batteries be recharged?

    No. Alkaline batteries are not rechargable.

    Green LED is blinking and display doesn't show any error messages but STAR VARIO is not discharging. What happened?

    Drive unit isn't placed correctly. Ensure that both parts click into place. Turn the threaded ring on the LC unit until the small white arrow mark is fully visible.

    When do I have to change the LC?

    Change LC if display shows "LC" and red LED is blinking.

    What's the meaning of the two different LED colors green and red?

    Green: STAR VARIO is operating according to its settings.

    Red: STAR VARIO switched off and doesn't discharge. See display for further information. 

    What has to be considered when replacing the battery pack?

    After removing the old battery you have to wait for at least 10 seconds or push the SET button before inserting a new battery pack. 

    What happens to my settings when the LC is changed?

    Previously made settings (LC size / discharge period) remain. If you have changed to a different LC size you must change the setting.

    What happens after inserting the battery pack for the first time after delivery?

    When the battery pack is has snapped into place, the system automatically runs a self-test. Motor function, display and LEDs are checked. After  the self-test the display shows "00".

    What happens after perma STAR VARIO was started?

    Display shows "ru" and green LED is blinking. System does a first discharge with a higher discharge amount.

    Which batteries can be used for STAR VARIO?

    Correct function is only possible with original perma STAR battery pack.

    Which protection class does perma STAR VARIO meet?

    IP 65.

    Which LC sizes are available?

    LC 60 = 60 cm³

    LC 120 = 120 cm³

    LC 250 = 250 cm³

    Which UL classifications does perma STAR VARIO meet?

    HTL perma USA

    CLASS I, Div. 2, Group A;B;C;D;

    CLASS II, Div. 2, Groups F and G;

    CLASS III Hazardous Locations

    What is the pressure build-up the perma STAR VARIO can achieve?

    -10°C to +50°C (+14 °F to +122 °F): 6bar

    +50°C to +60°C (+122°F to +140 °F): 4 bar

    What is the operating temperature range for perma STAR VARIO?

    -10 °C to +60 °C (+14° to +140 °F)

    Which thread is used on STAR LCs?

    R 1/4

    How do I properly dispose of used battery packs and LCs?

    1. Empty LCs >> Oil containing waste

    2. Battery pack >> Battery recycling

    How do I change the LC?

    Replace battery pack and LC. Restart the system by pushing the SET button for approx. 1 sec.

    How do I know that perma STAR VARIO has been turned off?

    Display shows "--" and LED are not blinking.

    How can I tell that perma STAR VARIO is doing a discharge?

    Display shows "ru" and green LED is blinking.

    How does purge work?

    To activate the purge mode, push SET button for at least 10 seconds until "PU" appears in display. System does 3 discharges of 2,6 cm³. Purge function can be stopped by pushing the SET button. After purging, perma STAR VARIO returns to its set mode.

    What are the dimensions of STAR VARIO (including drive, LC and protection cap)?

    ø = 75 mm 

    Height:

    LC 60 = 155 mm
    LC 120 = 178 mm
    LC 250 = 228 mm

    How much noise does perma STAR VARIO make during operation?

    <70 dB(A)

    How do I insert the battery pack correctly?

    Insert and lock (listen to "click") new battery.

    How do I assemble drive and LC correctly?

    Place the drive unit on the LC.

    Ensure that both parts click into place.

    Turn the threaded ring on the LC unit until the small white arrow mark is fully visible.

    How do I turn the system ON / OFF?

    Push the SET button for approx. 1 sec.

    How heavy is perma STAR VARIO (including drive, LC with perma Multipurpose grease SF01, battery pack and protection cap)?

    LC 60 = 542 g

    LC 120 = 612 g

    LC 250 = 774 g

    How do I start perma STAR VARIO?

    Push SET button for approx. 1 sec after LC size and discharge period are set. LC size and discharge period will be shown on the display.

    How do I program LC size and discharge period?

    NOTE: Drive is not pre-set. Program LC size and discharge period as follows:

    1. Push SET button for at least 5 seconds to program LC size (until line starts blinking).

    2. Select the desired LC size (60, 120 or 250 cm³) by pushing the SET button.

    3. After 3 seconds selection is saved automatically.

    4. The system changes to the discharge time setting.

    5. Press the SET button until the desired discharge period (1 – 12 months) is shown in the display. Selection is also saved automatically after 3 seconds.

    6. Settings can be changed at any time by following the same procedures.

    How can I recognize that perma STAR VARIO is working correctly?

    Display shows set discharge period and green LED are blinking in short intervals. 

    Which discharge periods can be set?

    1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 months

    What is the max tube length that can be used for perma STAR VARIO? Which tubes have to be used?

    Lubricant and environmental conditions (e.g. temperature) will give a major impact on possible tube lengths. Please contact perma to get answers for your specific conditions.

  • perma SELECT APP

    Can I use the perma SELECT APP offline?

    Yes, the app can be used offline to carry out calculations and to view existing calculations. However, if you loose connection to your mobile provider / wireless network, it will not be possible to create a PDF (calculation result) nor will it be possible to email it.

    Which operating system does the perma SELECT APP require?

    The perma SELECT APP can be used with iOS version 6 and higher or Android version 2.0 and higher.
    More information: www.perma-tec.com/service

    Are settings (calculations) lost when I close the app?

    If the app is completely closed during a calculation process (as background service) without having been saved, the data will be lost.
    If calculations were saved before closing the app, the data will still be available.
    INFO: All saved calculations are lost when the app is uninstalled.

    Is it possible to transfer settings and calculations when changing to a new smartphone?

    In order to transfer your data to a newer smartphone of the same manufacturer, please use the appropriate „Data Transferring Software“ of the phone manufacturer.
    For Apple iPhone > iTunes || Samsung Phones > Samsung Kies

    How can calculations be transferred to another device?

    To transfer data to another device, we suggest to send your data via Email. Please use function „Save & Send“.

    How can created calculations be found?

    Click on „Calculations“. Use the integrated search function for faster search results.

    How can calculations be created?

    Add > Choose the calculation method > Enter the required information > Save calculation.

    How can calculations be copied?

    Calculations > Click on icon „Choose“ > Choose the desired application > Click on icon „Copy“ > Name the application.

    How can calculations be edited?

    Calculations > Click the desired application > Click on icon „Edit“.

    How are calculations deleted?

    Calculations > Click on icon „Choose“ > Choose the desired application > Click on icon „Delete“.

    How are settings changed?

    Main Menu > More > Settings

    How can the Newsletter be cancelled?

    Main Menu > More > Settings > Newsletter > No

    How can the language be changed?

    Main Menu > More > Settings > Language